Frequently Asked Questions
Everything you need to know about your SKIMS MÉXICO order.
What is the estimated delivery time for orders within Mexico?
Standard shipping typically takes 3 to 7 business days depending on your location. Express shipping options are available at checkout for faster delivery.
How can I track my package?
Once your order is shipped, you will receive an email with a tracking number and a link to the carrier's website to monitor your delivery in real-time.
What is your return policy?
We accept returns within 30 days of purchase, provided the items are in their original condition with all tags and hygiene liners intact. Please note that certain items like underwear may be final sale for hygienic reasons.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), PayPal, and local payment methods including OXXO Pay and Mercado Pago.
How do I find my correct size?
We provide a comprehensive size guide on each product page. Our collections are designed to be true to size with a body-hugging fit, but we recommend sizing up if you prefer a less compressed feel.
Are duties and taxes included in the price?
Yes, all prices shown on the SKIMS MÉXICO store include VAT (IVA). There are no hidden customs fees for deliveries within the Mexican territory.